Frequently Asked Questions

General

  • What is a nutrigenomics test?
    • A nutrigenomics test analyzes your unique DNA to provide personalized nutrition, supplement, and lifestyle recommendations. It helps you understand how your genes influence key areas like digestion, energy, detox, mood, sleep, and more and what you can do to support your body based on your genetics.

  • How does DNA influence my nutrition or health?
    • Your genes can affect how well you absorb vitamins, how your body handles toxins, your likelihood of inflammation, your stress response, and even which diets work best for you. Nutrigenomics uses this information to create tailored health insights and recommendations based on how your body is wired at the genetic level.

  • What can I learn from a nutrigenomics test?
    • Which foods and nutrients your body needs more or less of
    • How well your body detoxifies and metabolizes certain compounds
    • What genetic risks may be influencing sleep, anxiety, hormone balance, or chronic inflammation
    • Which supplements may (or may not) work best for you
    • How your choices today may influence healthy aging and longevity
    • Actionable steps to feel better, think clearer, and live healthier

  • Is this like 23andMe or different?
    • It’s different. While 23andMe and similar companies provide general ancestry and health information, our reports take your raw DNA data and go much deeper into personalized nutrition and wellness.

  • Do I need to get my DNA tested to use this?
    • Yes, but you don’t need a new test. If you’ve already done DNA testing through: 
      • 23andMe
      • Ancestry.com
      • MyHeritage
      • Selfdecode
    • Don't see yours, please reach out to us. We are actively adding more supported file types.

Privacy and Trust

  • Is my DNA data safe?
    • Yes. At Noorns, your privacy is our top priority. Your DNA data is never uploaded, stored, or shared. All analysis happens locally in your web browser.

  • Do you store or share my genetic information?
    • No. We never store your data or report. Everything runs on your computer. This is also why its important to remember to save your report after generation as we do not store anything.

  • How is the analysis done on my computer?
    • Your DNA file is processed using advanced code that runs directly in your browser. Nothing is sent over the internet.

  • Can I get a refund if the report doesn’t work or I mess up the PDF?
    • If something goes wrong, reach out, we’ll do our best to make it right.
    • By default you can reprocess your report 3 times. Again, if something goes wrong please reach out to us at info@noorns.com

Process and Logistics

  • What DNA files are compatible (23andMe, Ancestry, etc.)?
    • 23andMe
    • Ancestry.com
    • MyHeritage
    • Selfdecode
    • Don't see yours, please reach out to us. We are actively adding more supported file types.

  • How do I upload or use my raw DNA data?
    • You don’t upload anything to us. Attach your DNA file when you go to generate your report, the report is generated locally.

  • How long does it take to get my report?
    • Analysis takes 3–10 minutes depending on your computer. It is important that you do not click away from the window while the program is processing.

  • What if I lose the report or forget to save it?
    • If something goes wrong, reach out, we’ll do our best to make it right.
    • By default you can reprocess your report 3 times. Again, if something goes wrong please reach out to us at info@noorns.com

  • Can I get help interpreting my report?
    • Yes! You can add a one-on-one consultation in the App. Please reach out to info@noorns.com to schedule.

Value and Results

  • Will this help me decide which supplements or vitamins to take?
    • Yes, each report includes specific supplement and vitamin recommendations based on your DNA.

  • Can these reports help with conditions like anxiety, fertility issues, or migraines?
    • Absolutely. We offer focused reports for anxiety, fertility, migraines, and more.

  • Is this backed by science or clinical studies?
    • Yes. Every recommendation is based on published genetic research and over a decade of experience.

  • Are the recommendations personalized or generic?
    • Fully personalized based on your DNA, not generic advice.

  • Is this better than seeing a doctor or nutritionist?
    • Doctors and medical guidance are essential, but most don’t use DNA data. Our reports add another layer of insight they do not replace professional medical advice.

  • What kind of outcomes or changes should I expect after using the report?
    • Many users report more energy, better sleep, improved mood, and relief from chronic issues.

Pricing and Comparisons

  • Why are your reports less expensive than other DNA reports I’ve seen?
    • We keep costs low by automating the process and focusing on value, not margins.

  • Is there a subscription or one-time fee?
    • One-time purchase per report, no subscription required.

  • Do I have to buy multiple reports or can one cover everything?
    • Some are comprehensive, others are specialized. You can start with one and add more as needed.

  • Can I get a consultation to help interpret the results?
    • Yes! You can add a one-on-one consultation in the App. Please reach out to info@noorns.com to schedule.